Photoprivy - Website and mobile application down – Incident details

All systems operational

Website and mobile application down

Resolved
Major outage
Started almost 6 years agoLasted about 4 hours

Affected

Mobile App

Major outage from 6:19 PM to 9:50 PM

iOS

Major outage from 6:19 PM to 9:50 PM

Android

Major outage from 6:19 PM to 9:50 PM

Website

Major outage from 6:19 PM to 9:50 PM

Updates
  • Resolved
    UTC
    Resolved

    Our DNS provider has resolved the issue and we are back to normal operations.

  • Monitoring
    UTC
    Monitoring

    It appears that our Domain provider has redirected traffic for Photoprivy, and we will continue to monitor the website for any further issues.

  • Identified
    UTC
    Identified

    We just got a notification that the DNS provider is having server issues and will be rerouting traffic shortly.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident that is causing the website and the mobile app to be down.