Website and mobile application down

Resolved

Major outage

Started about 5 years agoLasted about 4 hours

Affected

Mobile App

iOS

Android

Website

Updates

Resolved
October 10, 2020 at 9:50 PM
Resolved
October 10, 2020 at 9:50 PM
Our DNS provider has resolved the issue and we are back to normal operations.
Monitoring
October 10, 2020 at 6:35 PM
Monitoring
October 10, 2020 at 6:35 PM
It appears that our Domain provider has redirected traffic for Photoprivy, and we will continue to monitor the website for any further issues.
Identified
October 10, 2020 at 6:29 PM
Identified
October 10, 2020 at 6:29 PM
We just got a notification that the DNS provider is having server issues and will be rerouting traffic shortly.
Investigating
October 10, 2020 at 6:19 PM
Investigating
October 10, 2020 at 6:19 PM
We are currently investigating this incident that is causing the website and the mobile app to be down.

Photoprivy - Website and mobile application down – Incident details