Photoprivy - App crashing after update – Incident details

App crashing after update

ResolvedPartial outage5711 hours 21 minutes

Affected

Mobile App

Partial outage from 3:32 PM to 2:53 PM

Android

Partial outage from 3:32 PM to 2:53 PM

  • ResolvedUTC

    The issue was resolved, but we did not update the status page correctly. We were updating the status, so the page reflects the change accurately.

  • MonitoringUTC

    We implemented a fix, published it on Google Play, and currently monitoring the result.

  • IdentifiedUTC

    The issue has been identified and a fix is on the way.

  • InvestigatingUTC

    We are currently investigating this incident. It appears that not all android devices are affected or crashing.