Photoprivy - Notice history

All systems operational

Website - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
Dec 2021
Jan 2022
Operational

Android - Operational

79.36% uptime
Nov 2021 · 70.00%Dec · 70.00%Jan 2022 · 97.46%

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Nov 2021
Dec 2021
Jan 2022

iOS - Operational

100.0% uptime
Nov 2021 · 100.0%Dec · 100.0%Jan 2022 · 100.0%

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Nov 2021
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Notice history

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Jan 2022

No notices reported this month

Dec 2021

Blank screen after registering a new account
ResolvedDegraded performance313 hours 20 minutes
  • ResolvedUTC

    The fix is in the Google Play and App Store. Make sure you're running the current version of the app.

  • IdentifiedUTC

    The issue has been identified, and we're working on fixing it.

    In the meantime, you can complete the registration process by logging into the website.

    We'll keep you posted when a fix is available for Android and iOS.

  • InvestigatingUTC

    Some users are presented with a blank screen after registering a new account on the mobile app. Unfortunately, closing and reopening the app does not fix the issue.

    We are currently investigating the issue.

Nov 2021

iOS HEIC Images Not Proccessed
ResolvedPartial outage21 hours 29 minutes
  • ResolvedUTC

    We just resolved the issue!

    All photos that were uploaded using the HEIC format have been processed.

  • MonitoringUTC

    We implemented a fix and currently monitoring the result.

  • IdentifiedUTC

    We have identified the issue and are implementing a fix.

  • InvestigatingUTC

    Our servers are not processing images uploaded from the iOS app with the HEIC format.

    Everyone you shared these images with has not received a notification yet or can view them. Once we fix the issue, they will be able to view the image.

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