Unable to Upload in App

Resolved

Partial outage

Started about 5 years agoMay 06, 2021Lasted about 5 hoursMay 06, 20215:2610:39 PMUTC

Affected

Mobile App

iOS

Android

Updates

Resolved
May 06, 2021 at 10:39 PMUTC
Resolved
May 06, 2021 at 10:39 PMUTC
The issue has been resolved. Make sure you are on version 1.4.2 or greater.
Update
May 06, 2021 at 10:08 PMUTC
Update
May 06, 2021 at 10:08 PMUTC
A fix has been pushed to the App Store. Please make sure you are running version 1.4.2 of the mobile app.
Monitoring
May 06, 2021 at 7:36 PMUTC
Monitoring
May 06, 2021 at 7:36 PMUTC
A fix has been pushed to the Google Play store. Please make sure you are running version 1.4.2 of the mobile app.
Identified
May 06, 2021 at 6:42 PMUTC
Identified
May 06, 2021 at 6:42 PMUTC
The issue has been identified and a fix will be uploaded to the Google Play and App Store shortly.
Investigating
May 06, 2021 at 5:26 PMUTC
Investigating
May 06, 2021 at 5:26 PMUTC
Some mobile devices are having issues with uploading on the mobile app. We are working to identify the issue at this time.

Photoprivy - Unable to Upload in App – Incident details