Photoprivy - App crashing after update – Incident details

All systems operational

App crashing after update

Resolved
Partial outage
Started about 5 years agoLasted 8 months

Affected

Mobile App

Partial outage from 3:32 PM to 2:53 PM

Android

Partial outage from 3:32 PM to 2:53 PM

Updates
  • Resolved
    UTC
    Resolved

    The issue was resolved, but we did not update the status page correctly. We were updating the status, so the page reflects the change accurately.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix, published it on Google Play, and currently monitoring the result.

  • Identified
    UTC
    Identified

    The issue has been identified and a fix is on the way.

  • Investigating
    UTC
    Investigating

    We are currently investigating this incident. It appears that not all android devices are affected or crashing.