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Android - Operational
iOS - Operational
We just resolved the issue!
All photos that were uploaded using the HEIC format have been processed.
We implemented a fix and currently monitoring the result.
We have identified the issue and are implementing a fix.
Our servers are not processing images uploaded from the iOS app with the HEIC format.
Everyone you shared these images with has not received a notification yet or can view them. Once we fix the issue, they will be able to view the image.
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